Frequently asked questions

What Is Your Fee?

Currently, my fee for a 50 minute session is $275. Payment is due at the time of service. I accept online payment through most major credit cards. Due to business needs, my fees change periodically.

How Long Are Sessions?

Typically, therapy sessions are 50 minutes. Should we decide to work together, we will select a weekly appointment that will be reserved for you. I strive to make every session worthwhile.

Are Office Visits Available?

No. At this time, my practice is exclusively virtual. Although I am based in the San Francisco Bay Area, teletherapy provides me the flexibility to work with adults residing anywhere in California.

Do You Take Insurance?

No, I do not accept insurance. As an “out of network provider,” I can provide a superbill for you to submit to your insurance for possible reimbursement. My services may be partially or fully covered by your health insurance or employee benefit plan. To better understand your coverage, I encourage you to contact your insurance provider and inquire further prior to starting treatment. Please note that although I work for Kaiser Permanente part time, in my private practice, I am not a contracted provider for Kaiser.

Do You Exclusively Work With Adults?

Yes. At this time, I only work with adults on a individual basis. I do not offer couples or family therapy.

What Are The First Few Sessions Like?

In our initial 1-3 sessions, we'll focus on gathering information and collaborative goal setting. Perhaps most importantly, we’ll get to know one another. These first few sessions help me determine if I can be of service to you, and if so, how. I strive to help you receive the best care to achieve your goals, which may or may not be with me. To this end, in some circumstances, I may suggest a referral to another therapist with specific expertise.

How Long Does Therapy Last?

Therapy duration varies based on goals and degree of engagement in the process. It can be relatively brief, lasting a few months, or as long as a few years. Some of my clients come and go from my practice as life changes.

How Do You Keep My Information Private?

I’m committed to protecting your privacy and follows strict ethical standards to ensure confidentiality. I utilize HIPAA compliant video platform, email, and phone. Please review my privacy policies here.

What is the No Surprises Act?

Under the federal No Surprises Act, health care providers need to give clients who do not have or utilize insurance an estimate of the expected charges for medical services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.

What If I Am Unhappy With My Care?

I strive to create a collaborative and trusting therapeutic relationship. If at any time, you are not satisfied with or have questions about your therapy, please discuss them with me. If we cannot resolve the issue, I am happy to help you find another therapist who may be better a better fit.

Click here for the Notice to Consumers from the Department of Consumer Affairs.

How Do I Get More Information?

To set up a free, no obligation video consultation, you can contact me by calling 925-269-4680, send an email to therapy@drerinmcknew.com or click the button below. During our free 20-minute consultation, we'll explore your reasons for seeking therapy and discuss your goals. If we determine that we're a good fit, I'll provide you with the intake paperwork and schedule your first session.

I look forward to getting to know you to see if I can be of service to you!